Shipping Policy

At Catalyst Healthcare, we are committed to delivering world-class medical equipment safely, promptly, and in perfect condition. This Shipping Policy outlines our processes, timelines, and important details regarding the delivery of your orders.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation. If we are experiencing a high volume of orders or facing supplier delays, we will notify you promptly via email or phone.

2. Shipping Methods & Delivery Time

We partner with leading logistics providers to ensure safe and reliable delivery of your medical equipment.

• Domestic Shipping (India):

  • Standard Delivery: 5–8 business days

  • Express Delivery: 2–4 business days (available at an additional cost)

• International Shipping:

  • Delivery timelines vary by country, typically 7–14 business days.

  • Customs clearance may affect delivery times.

Note: Large or specialized medical equipment may require additional handling time.

3. Shipping Charges

Shipping charges are calculated at checkout based on the weight, dimensions, and destination of your order. Free shipping offers, if available, will be clearly mentioned on product pages or during checkout.

4. Contact Details

Name: CATALYST HEALTHCARE

Phone number: 6378974434

Email: catalystenterprise04@gmail.com

Address: Plot No-598, Sector-58, Faridabad, HR, India-121004.