Privacy Policy

CATALYST HEALTHCARE operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). CATALYST HEALTHCARE is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process
Health and Medical Information including prescriptions, medical history, diagnostic details, or other health-related data that you voluntarily provide to us to help us recommend or supply appropriate healthcare products or services.

Additions to “How We Use Your Personal Information”

  • Healthcare Support. We may use your health-related information (such as prescriptions or diagnostic data you share with us) to recommend suitable products and ensure safe delivery of healthcare services tailored to your needs.

  • Order Fulfillment & Logistics. We share limited information (such as your name, contact details, and address) with trusted courier and logistics providers to deliver your orders safely and on time.

  • Diagnostic & Healthcare Partners. Where required, we may share your relevant health or diagnostic data with authorized healthcare or diagnostic partners to better understand your requirements and provide you with appropriate product recommendations.

  • Business Operations (Billing & Reminders). We may use platforms such as WhatsApp (for order updates and reminders) and Tally software (for billing, accounting, and compliance documentation).

Additions to “How We Disclose Personal Information”

  • With diagnostic and healthcare partners, only when necessary to recommend the correct products or services, and strictly in accordance with applicable data protection laws.

  • With communication and billing platforms (such as WhatsApp and Tally) for sending reminders, order confirmations, and managing invoicing and accounting records.

International Transfer & GDPR/UK Clauses
Since main market is India, GDPR/UK SCC references may look copy-pasted and unnecessary.
Simplify to:
“We primarily process and store your data in India. However, some of our service providers (such as Shopify) may transfer data internationally. These providers are responsible for ensuring adequate safeguards.”

Children’s Data – Weak Wording
Current text: “we do not knowingly collect any personal information about children under the age of majority in your jurisdiction.”
Say clearly:
“We do not knowingly collect personal information from children under 18 years of age. If you believe your child has provided us with personal information, please contact us immediately.”

Contact

Name: CATALYST HEALTHCARE

Phone number: 6378974434

Email: catalystenterprise04@gmail.com

Address: Plot No-598, Sector-58, Faridabad, HR, India-121004.